Terms & Conditions
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Exchange and return policy
Welcome to the theh-brands.com website. By accessing and using this website, you agree to comply with the following General Terms and Conditions of Use. These terms govern your access, use, and any transactions made through theh-brands.com.
The website is intended for personal use only. All activities related to accessing pages, communicating with theh-brands.com, downloading product information, and purchasing products must not be linked to any commercial, business, or professional activities. You are solely responsible for how you use the website and its content. The H Brands will not be held liable for any improper or unlawful use of the website by users.
As a user, you are also responsible for ensuring the accuracy of the information you provide. You must not share false information or any data relating to third parties without their consent. Any misuse of data or breach of these terms will be your sole responsibility.
Privacy Policy
At theh-brands.com, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and interact with our services. By using theh-brands.com, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect and process the following information:
- Personal Information: When you register, make a purchase, or contact us, we may collect information such as your name, email address, phone number, mailing address, and payment details.
- Usage Data: We collect information on how you use and interact with our website, including IP address, browser type, browsing behavior, and pages visited.
- Cookies: The h-brands.com uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize your preferences and improve website functionality.
2. How We Use Your Information
The information we collect is used to:
- Process your orders and provide customer support.
- Improve and personalize your browsing experience.
- Communicate with you regarding your orders, offers, promotions, and updates.
- Analyze website performance and usage to enhance user experience.
3. Sharing of Information
Theh-brands.com does not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:
- Service Providers: We may share your data with third-party service providers who assist in website operations, payment processing, and delivery services.
- Legal Requirements: We may disclose your information if required by law, to enforce our Terms of Use, or to protect the rights, safety, and security of our users and the public.
4. Data Security
We take appropriate measures to secure your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw your consent to the use of your personal data at any time.
- Request that we stop processing your data for marketing purposes.
To exercise these rights, please contact us using the details provided in the “Contact Us” section.
6. Third-Party Links
Theh-brands.com may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information.
7. Changes to the Privacy Policy
Theh-brands.com reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Please review this policy periodically to stay informed of how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:
Email: thehbrands973@gmail.com
Exchange and return policy
- Exchange and return shall be within a maximum of two days from the date of receipt of the order.
- The customer shall bear the cost of returning and replacing the order in full, i.e. the cost of delivery and receiving the order.
- The item must be in its original condition, i.e. as it was delivered to the customer with all its accessories.
In the event of damage or any deficiency in the accessories, the return or exchange will not be made.
- If you have any special requests or inquiries related to the product (size, accessories, etc.) that may prevent you from wishing to complete the purchase process, please send your inquiries before confirming the order.
- If the item has been delivered to the customer and the customer decides not to complete the purchase process, the customer shall bear the cost of delivery.